If you’ve got experience in a modern warehouse, you know the typical interview will involve questions on both technical skills and so-called ‘soft skills,’ like conflict resolution and communication.
Because these interviews aren’t a slam dunk, you’ll need to plan and prepare in order to avoid making unforced errors that sink your chances of getting the job.
Below are a few points you should keep in mind.
- Dress to impress. – You only get to make one first impression with a potential employer, so make sure it’s a good one. Business casual – essentially dress pants and a button-down shirt – will always be a good choice for men or women. A business suit may send the impression that you’re actually more interested in office work than a warehouse job.
- Prepare for interview questions. – There are a number of approaches an interviewer might use, and you can’t prepare for them all. However, you can prepare to explain why you are the best fit for the job. Look at the job description and research the company. Then, think about how your skills and experience can add value to both the open position and the company.
- Act professionally .– Plan to arrive a few minute early and engage with the company employees in a friendly manner. A firm handshake and maintaining eye contact lets people know you are confident and ready to take on the job. Make sure you are listening and paying attention to everything that is said to you. Turn off your cell phone before you walk into the building, or better yet, leave it at home.
- Make your case. – Be prepared to expand on the information you provided on your resume, and answer questions with long, in-depth answers. Try to convey passion and enthusiasm in your responses. If you are confused about something that was said, it’s best to clarify by asking, rather than guessing or making assumptions.
- Forget any materials .– For most job interviews, you should just bring a couple extra copies of your resume. For some warehouse jobs, it makes sense to bring copies of any certifications, licenses or operator cards. If required by the company, you should bring contact information for your references, and letters of recommendation.
- Bring a negative mindset .– Coming into an interview being passionate and enthusiastic about a job, you shouldn’t have any reason to lie or be derogatory. If you don’t know the answer to something, admit it and then explain why you don’t know or say you’re curious to learn more about the topic. If you have to describe a bad experience at a former or current employer, try your best to explain it in positive terms. If you are caught in a lie or being too negative, it could disqualify you in your interviewer’s mind.