Call Center

Remote, OK

Employment Type: TEMP
Industry: Call Center
Job Number: 1457645

Job Description

  • TEMP
  • Anywhere

Action Group Staffing

Key Job Responsibilities & Requirements

  • Receive inbound calls regarding the members Over-the-Counter (OTC) benefits program, OTC card balance inquiries, eligible OTC products, assist the customer with order processing, and order tracking
  • Answer potential customer questions about products/services
  • Listen to, understand, and provide needs-based solutions for our customers
  • Provide an excellent customer experience
  • A high school diploma or GED required
  • Work in a collaborative environment with a team of professional customer service agents and managers in a call center
  • One year of call center experience preferred
  • No selling required

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Action Group Staffing