We’re here to answer all your questions and provide the information you need for a smooth and successful experience with Action Group Staffing. Whether you’re curious about insurance options, payment methods, safety measures, or anything else, we’ve got you covered.
Employment-Related Questions
How do I get employment verification for DHS or a loan agency?
If any agency needs employment verification, they can contact us, and we’ll provide the necessary information over the phone, through mailed confirmation, or via fax.
Is Action Group felon-friendly?
We have several great felon-friendly clients who offer second chances, but it depends on the company’s preferences. If you have any questions regarding employment opportunities for formerly incarcerated individuals, please call 918-893-8001.
Are you OMMA (medical marijuana) friendly?
It depends on the type of job and the company’s policy. Safety-sensitive positions are not OMMA friendly. If you have concerns about a job being safety-sensitive, ask your staffing coordinator for specifics on drug testing and available positions.
Insurance-Related Questions
Does AGS offer insurance?
Yes, we offer dental, vision, medical, term-life, and short-term disability insurance.
Does your insurance plan cover dependents?
Yes, our insurance plans cover dependents.
Can I change my decision about insurance?
Absolutely! If you’d like to change your insurance policy, please contact your staffing coordinator via phone or email.
I started more than 30 days ago. Can I still change my mind about insurance?
Yes, if you change your mind about receiving or changing your insurance after 30 days of employment, you can still reach out to your staffing coordinator for any adjustments or requests.
Pay-Related Questions
Do I receive holiday pay?
Holiday pay is dependent on each individual company’s policy.
How do I get paid?
We offer both direct deposit and pay card payment options. You can choose based on your preference.
Can I set up direct deposit or get a pay card?
Yes, we can set up either depending on your preference.
Something is wrong with my check. Who do I talk to?
If there are any issues with your paycheck, please contact your staffing coordinator, and they will work on a resolution as soon as possible.
My direct deposit hasn’t come through. Who do I talk to?
If there is a delay in your direct deposit, not related to an external banking issue, please contact your staffing coordinator at the phone number they’ve provided.
How often are pay raises given?
Pay raises are at the discretion of the company you are hired by, and typically depend on performance factors and employment longevity.
Not including taxes, do you take fees out of paychecks?
No, we do not take fees. However, if you have a garnishment, we do charge a $2.50 processing fee.
Workplace-Related Questions
What safety measures does Action Group have in place to protect employees?
We prioritize safety and offer comprehensive safety training, full compliance with OSHA standards, and provide Personal Protective Equipment (PPE) for all employees.
What should I do if I encounter any issues or conflicts at my worksite?
In case of any issues or conflicts, please inform your supervisors and your staffing coordinator.
If you have any other questions or need further assistance, don’t hesitate to contact us directly. We’re committed to providing you with the support and information you need for a successful career journey.